How to return a broken cell phone to assurance wireless? Received.. First you need to log into your account online and then manage account. Or if you see swap phone on your right hand side that is what you need. You will enter in the serial number on the phone 2 times and then enter. It will tell you that it is in the process of switching your phone and you will get an email from them in an hour or so.
If your Assurance wireless phone break in the first year, then call 1-888-321-5880 assurance wireless customer care number. In general, from the original equipment manufacturer, your Assurance.
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